Atlassian - Head of Technical Program Management

Driving company-wide product performance transformation program across Jira, Confluence, and Jira Service Management, across flagship products while building TPM organization and establishing performance-first culture.

• Delivered 40-60% latency improvements across Jira, Confluence, and Jira Service Management through strategic product performance and tooling initiatives
• Built regression prevention system reducing time to root cause by 67% (6 days → 2 days) while preventing 189 critical performance regressions through proactive tooling and automated analysis using AI across multiple data sources
• Pioneered company's first successful adoption of experimentation platform (Statsig) for performance validation, establishing data-driven framework that prevents regressions and streamlines development complexity for engineering teams

Benchling - Head of Program Management

Reported directly to CTO. Led technical program management team supporting biotech SaaS platform serving pharmaceutical and life sciences enterprises.

• Partnered with co-founder on company initiatives including GxP Success program, revamping tools for earlier-cycle GxP risk assessment to accelerate compliance validation
• Initiated performance measurement program, analyzing Observability and Performance gaps to identify and recommend improvement opportunities
• Transformed operational efficiency by reducing planning cycles 50% (4 weeks → 2 weeks) and implementing quality initiatives that increased team satisfaction 46%
• Improved engineering posture across Security, Incident Management, and Customer feedback loops through TechOps enhancements
• Led vendor assessment and implementation of DORA metrics framework to measure and improve developer productivity

South Park Commons — Member

Exploration and learning fellowship between roles, focused on emerging technology trends and founder community.

Stripe - Head of Technical Program Management, Payments Platform

Built and scaled TPM organization to 26 technical program managers supporting 400+ engineers on Payments Platform, Stripe's core transaction processing infrastructure that grew to $640B+ in annual payment volume.

• Transformed engineering planning and execution processes, establishing cross-organizational collaboration framework that aligned US and global teams on quarterly roadmaps and resolved technical dependency conflicts
• Provided strategic counsel to VP Engineering and Head of Product on investment prioritization, advocating for Payments Platform enhancements that enabled global expansion into APAC and European markets
• Established technical excellence foundations across reliability, security, and functional quality for Payments Platform processing hundreds of billions in transactions annually
• Recruited and developed high-performing TPM talent across IC and management roles, building organizational capability to support engineering team growth

Meta - Group Technical Program Manager

Led performance optimization and developer infrastructure initiatives across Facebook family of apps, managing programs spanning client performance, compilers and runtimes, AI/ML infrastructure, and developer tooling impacting 2B+ users and internal engineering organizations.

• Improved Client App Performance by 83% (Android), 64% (iOS)
• Standardized Observability framework for accurate telemetry enabling hundreds of performance metrics, compiler optimizations, and data-driven decisions that measurably improved top-line business metrics across Facebook apps
• Drove company-wide cultural shift prioritizing product performance, aligning stakeholders from engineers to CEO on trade-offs between feature velocity and user experience quality
• Grew TPM and engineering teams for Developer Infrastructure organization across client performance, reliability, compilers/runtimes, AI/ML infrastructure, and probabilistic programming at IC and leadership levels
• Defined TPM organizational strategy for Facebook London office, optimizing cross-org engineering collaboration and delivering 5-person headcount efficiency

Caradigm - Director of Program Management

Led engineering infrastructure and compliance foundations for healthcare platform joint venture, managing 200+ engineers across platform and application development.

• Architected engineering infrastructure and quality systems for newly-formed Microsoft-GE healthcare joint venture, establishing technical foundations for enterprise healthcare platform
• Successfully navigated FDA audit and ISO certification processes, influencing FDA audit methodology changes for healthcare software applications through innovative compliance approach
• Led regulatory certification strategy enabling market entry across US, China, and Canada, de-risking international expansion and opening multi-billion dollar addressable markets
• Built and scaled program management & engineering organization supporting complex platform releases across distributed engineering teams

Microsoft - Engineering Manager / Senior Program Manager

Progressive leadership roles across .NET Framework, Visual Studio, and developer tools, driving technical initiatives impacting Microsoft platform developer ecosystem globally.

• Led large-scale .NET Framework programs coordinating across Windows, SQL Server, Azure, Xbox, and partnerships with Fortune 500 companies, delivering foundational platform for the .NET developer ecosystem
• Drove multiple Common Language Runtime (CLR) releases as Senior Program Manager, influencing architecture decisions for enterprise-critical runtime platform
• Managed cross-functional team of 8 engineers and 26 contractors as Engineering Manager, delivering build and test automation infrastructure for Visual Studio.NET that accelerated development velocity
• Co-architected company-wide UI test automation framework establishing consistency across Windows, Office, Visual Studio, and Xbox, standardizing quality processes for functional, localizability, localization, and accessibility testing
• Engineered Visual Studio IDE performance optimizations and extensibility frameworks enabling third-party developer ecosystem growth